Private students are billed at the end of the month based on the number of weeks in a month (typically 4-5) and the number of lessons they attend.

All private student families are required to enroll in Auto-Pay. The payment method provided at sign-up will be automatically charged at the end of each month for the lessons taken during that month. By providing payment details, families agree to this recurring billing arrangement.

Charter families are expected to request the same amount each month, regardless of Holidays, breaks, or weeks the family takes off. Funds will be added to the student's account and remain available until fully used.  A semesterly charter registration fee of $50 (for in-person) or $35 (for online) is required to accommodate months with five weeks that are not covered by holiday breaks. If these funds are not applied during the semester, an additional music lesson will be provided over the summer.

Charter families must request funds prior to the month in which the lessons will take place. It is the responsibility of the family to ensure that funds are submitted before lessons begin.

Regular practice is essential for progress. A minimum of 15–30 minutes of daily practice is recommended, depending on the student's age and level. Teachers will communicate specific practice guidelines appropriate for each student.​​

Students are required to have their own instruments for home practice and are responsible for purchasing any required materials.

Students are expected to arrive on time for their lessons. If a student is late, the lesson will still end at the scheduled time, and the full lesson fee will apply. 

If the teacher is late, the missed time will be added to the end of the lesson or our rescheduling policy will apply.

To protect our teachers' schedules, families should request a lesson reschedule at least 24 hours before the scheduled lesson.

Immediate rescheduling will be considered on a case-by-case basis. If an immediate reschedule is unavailable, private students will not be charged, while charter students may have funds applied toward a make-up lesson over the summer.

When a lesson must be canceled, notification should be sent to the teacher at least 24 hours in advance; the rescheduling policy will then apply. 

No make-up lesson will be provided for cancellations made within 24 hours of the lesson.

If a teacher cancels due to illness, immediate rescheduling will be offered based on teacher availability. While our teachers will often try to reschedule, teachers may prefer to not charge a private student or move a charter student’s makeup lesson to summer. 

When a lesson must be canceled, notification should be sent to the teacher at least 24 hours in advance and our rescheduling policy will apply. No make-up lesson will be provided for cancellations requested within 24 hours.

We observe all federal holidays and leave it up to teacher discretion whether to offer a lesson during the following dates. If lessons are canceled on these dates, our reschedule policy will apply :

2025 FEDERAL HOLIDAY DATES

• New Year's Day - Wednesday, January 1st​

• Martin Luther King Jr. Day - Monday, January 20th

• President's Day - Monday, February 17th

• Memorial Day - Monday, May 26th

• Independence Day - Friday, July 4th

• Labor Day - Monday, September 1st

• Veterans Day - Tuesday, November 11th

• Thanksgiving Break - (Monday-Friday) November 24th-28th

• Christmas Break - December 23rd - January 5th​

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We recognize that the holiday season often involves significant travel, and our teachers are dedicated to being flexible and working around your travel plans. We kindly ask families to also accommodate our teachers' travel schedules if they need to take extra time off during this period.

If you have any additional questions about our policies, please feel free to contact us below! We would happy to hear from you!